Discover the Impact of Five Listening Approaches
It is estimated that people screen out or change the intended purpose of what they hear in over 70% of all communications! The biggest factor contributing to such miscommunication is our listening approach. Behavioral research shows that people listen with a preferred listening approach. The Personal Listening Profile® research describes five listening approaches:

• Appreciative: listens in a relaxed manner, seeking enjoyment,entertainment or inspiration.
• Empathic: listens without judging, is supportive of speaker and learns from the experiences of others.
• Comprehensive: listens to organize and make sense of information by understanding relationships among ideas.
• Discerning: listens to get complete information, understand main message and determine important details.
• Evaluative: listens in order to make a decision based on information provided and may accept or reject message based on personal beliefs.

Match Listening Approaches to Communication Needs The Personal Listening Profile® helps people in your organization:

• Discover their natural approach to listening.
• Capitalize on their listening strengths.
• Learn how listening approaches impact listening effectiveness.
• Improve their ability to understand the purpose of different communications.
• Use listening approaches appropriate to the communication.
• Overcome listening barriers and reduce conflict.
• Enhance individual and team performance.
  
  

• Provide a self-directed scoring and interpreting process that actively engages the learner
• Simplify complex issues to increase understanding.
• Create a non-judgmental language for identifying and dealing with stress.
• Develop new listening skills.
• Value the listening approaches of others.
• Foster self-awareness and behavioral insights for long-term performance results.