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Customer Service

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Service Essentials

Want to build extraordinary customer service teams?

Everything DiSC® Sales


Make a direct impact to your client’s bottom line with Everything DiSC® Sales. Tap into the power of this customizable DiSC®-based training solution to help sales professionals effectively recognize and adapt to their customers’ unique buying styles—and close more sales.

Everything DiSC Sales Interaction Guides


Everything DiSC® Sales puts the power of the dynamic Everything DiSC® model into the hands of salespeople and provides a dynamic tool for learning how to create customer-centric interactions that deliver improved results. Sales-specific content, modular facilitation tools, and online tailoring features deliver an easy-to-customize development solution to help participants discover new strategies for stretching beyond their natural preferences. These components make the selling process more productive and successful—regardless of the customer’s unique buying style.

Learner Takeaways 

  • Discover their own DiSC® style: recognize the priorities, personal strengths, and challenges  that shape their sales interactions with others
  • Explore other styles: understand the differences and similarities among DiSC® buying styles, learn to recognize the behaviors unique to each style, and identify new ways to find common ground with all types of customers
  • Create a plan of action to get more out of the sales process—and deliver better bottom line results

Program Components

Everything DiSC® Sales Profile

Everything DiSC Sales Profile

  • Research-validated, online assessment. 23-page sales-specific profile report helps salespeople understand their own DiSC® sales style, learn how to read the styles of their customers, and provides useful insight for creating a specific action plan to make the sales process more effective and successful.
  • Easily customizable. Remove or rearrange pages, customize the profile title, or print selected sections. The profile may be used on its own or with the companion facilitation reports (sold separately).

Facilitation Toolkit

  • Six 50-minute modules, including fully-scripted facilitation dialogue to use with experiential and processing activities and sales-focused video.
  • Easily customizable. Switch out video clips. Modify the PowerPoint® presentation (with embedded video), Leader’s Guide, and handouts. Add or delete sections to fit any timeframe.
  • Includes a sample Everything DiSC® Sales Profile and Everything DiSC® Sales Customer Interaction Guides (for up to 24 participants).

An additional Everything DiSC® Sales Customer Interaction Map provided for post-training reinforcement to practice customer mapping techniques.

Check Out a Sample!

Success Story!