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For Great
Customer Service

Online training available

Service Essentials

Want to build extraordinary customer service teams?

Previews

Hello!

Thank you for requesting the opportunity to preview Moran Consulting’s Service Essentials Customer Service Training Programs.

To access our electronic previews, click on the link of the desired program below.

These previews will give you the first Module of each Program and Objectives for each Module of the Service Essentials Programs as well as Facilitator Kit sample scripting and select activities. For additional information, please call  1-800-880-0116  or send us an email: service@moraninc.com
All the Best,

The Moran Consulting Team

 

 

Click below to view a sample of our Service Essentials For Everyone Participant’s Manual, including an introduction, training exercises and objectives!

Service Essentials For Everyone Participant’s Manual 

Click below to view an example of the Service Essentials For Everyone Facilitator’s Guide, including an introduction and sample training exercises!

Service Essentials For Everyone Facilitator’s Guide Overview

Click below to view a sample of our Service Essentials For Leaders Participant’s Manual, including an introduction, training exercises, and objectives!

Service Essentials For Leaders Participant’s Manual

Click below to view an example of the Service Essentials For Leaders Facilitator’s Guide, including an introduction and sample training exercises!

Service Essentials For Leaders Facilitator’s Guide Overview

Click below to view a sample of our Service Essentials Pus Participant’s Manual, including an introduction, training exercises, and objectives!

Service Essentials Plus Participant’s Manual

Click below to view an example of our Service Essentials Plus Facilitator’s Guide, including an introduction and sample training exercises!

Service Essentials Plus Facilitator’s Guide Overview

Click below to view a sample of our Service Essentials TEC Participant’s Manual, including an introduction, training exercises, and objectives!

Service Essentials TEC Participant’s Manual

Click below to view an example of our Service Essentials TEC Facilitator’s Guide, including an introduction and sample training exercises!

Service Essentials TEC Facilitator’s Guide Overview