For Great Customer Service

Service Essentials

Want to build extraordinary customer service teams?

Start your journey towards award-winning customer service today.

Request a proposal for customer service training! Moran Consulting’s world-class Service Essentials program has helped build cultures of service excellence in companies of all sizes across a variety of industries.

Have a unique situation? Our expert trainers and consultants will create a custom solution to fit your needs and budget. Complete the form on this page to learn more about customer service training options.

Service Essentials and Moran Consulting services cover the foundations of great customer service including:

  • Attitude of customer service excellence
  • Fundamental communication best practices
  • Handling angry customers
  • Positive word choice
  • Exceeding expectations