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Customer Service Training FREE Preview Webinar

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Wed, Sept. 21, 2016 11:00 AM – 12:00 PM CST

Learn how to build a Customer Service Culture in this exciting and interactive webinar session! Participants will experience the fundamentals of Service Essentials for Everyone, Telephone, Email and Chat. Essential practices include: attitude of service excellence, identifying needs, thoughtful body language and words, customer contact points, resolving conflict, and exceeding expectations. This participant centered learning process creates positive behavior change and instills immediate improvement in service delivery and creates positive work environments. Service Essentials for Everyone is your customer service solution and you can experience a preview through this complimentary webinar with one of our expert facilitators!