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For Great
Customer Service

Online training available

Service Essentials

Want to build extraordinary customer service teams?

Kathleen Dolan

Vice-President

With twenty-five years of large scale project management experience, Kathleen brings an intricate ability to handle complex projects and a global vision to Moran Consulting, Inc. clients. Kathleen’s expertise is working with corporations around the world to increase client services while reducing costs. With subject matter expertise in operational and organizational efficiencies, the majority of Kathleen’s experience is with large organizations operating in international markets. Kathleen works with our clients on assessing initial needs; project planning; communication dynamics; strategic oversight; and developing continuous reinforcement programs to ensure organizational success.

In addition to consulting with Moran for twenty years, Kathleen has served as the Director of multiple MBA programs, including the Moore School of Business at The University of South Carolina and the Missouri University of Science and Technology. Kathleen recently held the position as Director of the Executive MBA and Executive Education for the Trulaske College of Business at the University of Missouri.

Kathleen earned a Bachelor’s Degree in Journalism and Communications from St. Louis University in Missouri, and went on to achieve an MBA at IESE Business School in Barcelona, Spain. Kathleen lived and worked abroad for 10 years and is fluent in Spanish.