GooGhywoiu9839t543j0s7543uw1 – pls add satishkumar@localsocial-media.com to GA account UA-525258-2 with ‘Manage Users and Edit’ permissions – date 7/11/2022 <

For Great
Customer Service

Online training available

Service Essentials

Want to build extraordinary customer service teams?

SE for Everyone TEST

Position Full Version

To create a culture of excellent customer service you need everyone within your organization on board. With Service Essentials™ for Everyone, Moran’s fundamental solution, you’ll reenergize your entire staff with essential customer service skills.

This customer service training program covers:

  • Attitude of service excellence
  • Linking to your organization’s vision
  • Identifying customer needs
  • Thoughtful body language
  • Tone of voice
  • Positive word choice
  • How to say “No”
  • Handling angry customers
  • Service recovery
  • Exceeding expectations