Transforming Organizations. Empowering People.
From employee engagement and culture change to customer loyalty and complex organizational challenges, Moran Consulting helps organizations align their people, solve the right problems and turn change into meaningful results.
Let’s Talk About Your Challengeof transformation
engagements
served
What is standing between your organization and its goals?
Employee Engagement
Engage and empower people so change can take hold.
ExploreSolve Complex Problems
Uncover organizational barriers and solve the right problem.
ExploreCustomer Loyalty
Strengthen the experiences and behaviors that build loyalty.
ExploreCulture Change
Align people, leadership and culture to enable change.
ExploreWhen the challenge involves people, we help turn change into results. We listen before prescribing, customize the solution and stay through implementation so change can take hold.
Different industries. Different challenges.
People are at the center of every organization.
Moran Consulting has helped organizations across a wide range of industries engage employees, strengthen culture, improve customer experiences, develop leaders and solve complex organizational challenges.
“Transformation isn’t something you do to people. It’s something you accomplish with them.”
Transformation You Can Measure
From public transportation to national logistics, Moran helps organizations turn people-centered change into measurable results.
Building Confidence. Strengthening Culture. Improving the Customer Experience.
A multi-year initiative with a major city transportation agency addressing customer service, de-escalation, stress management, communication and workplace culture, combining assessment, customized learning, leadership support, coaching and internal capability-building.
“If they want to address complex cultural, behavioral change and customer service and build a partnership around that, I think Moran is it.”Client interview · Transit agencyExplore the TransformationNational Logistics & Distribution
Scaling Service Excellence Across 30 Locations.
Moran helped a national logistics and distribution organization build the internal capability to implement customized Service Essentials™ across its U.S. operations, followed by three consecutive years of reinforcement to sustain the change.
The client’s CEO told the internal trainers that the executive team was struck by the movement in customer satisfaction one year after the training, and credited the training as a significant part of the improvement.
See How We Build Sustainable ChangeNearly three decades of helping organizations change.
Since 1997, Moran Consulting has completed more than 800 client engagements, from focused leadership and training initiatives to complex, multi-year transformations involving thousands of employees.
Bob Moran
Bob has spent nearly three decades helping organizations solve complex people, culture, customer experience and performance challenges. He leads with a simple belief: transformation is something you accomplish with people.
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Kathleen Dolan
Kathleen helps organizations turn complex challenges into practical solutions that can be implemented and sustained, connecting strategy with execution.
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Hannah Mueller
Hannah is often your first connection with Moran Consulting—and a dedicated partner throughout your journey. Working closely with Kathleen Dolan, she leads client relationships, marketing and business development while helping coordinate complex organizational projects.
Read full bioWhat’s standing between your organization and where you want to go?
Transformation you can see. Results you can measure.
Let’s Talk About Your Challenge