For Great Customer Service
Want to build extraordinary customer service teams?
Take advantage of Everything DiSC® Management to help your clients build capacity and strength among managers at all levels—whether longtime veterans or those new to the role. Tailored specifically to enhance the critical skills managers need to build solid, one-to-one relationships with direct reports as well as up the chain-of-command.
Everything DiSC® Management offers a customizable development solution proven to increase the effectiveness of anyone in a management role–whether managing direct reports or the relationship with their own manager. A complete program of classroom training, and online pre-work and follow up focuses learning in five key areas: understanding DiSC® styles, directing and delegating, creating a motivating environment, developing others with different styles, and identifying strategies for working more effectively with managers. Participants learn how their management style influences how they manage time, make decisions, approach problems, and what they need to do to adapt to the styles of others to bring out the best in each and every employee in their charge.
Everything DiSC® Management Profile