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Written by: Lisa Piane Blog 2 in series: Our Customer Service Stories and the Lessons that they Teach It’s almost 2017. I can’t believe it, can you? Every passing year, Read More
Organizational culture change influences the longevity of thousands of global organizations whose existence is threatened by negative corporate culture. Stagnant sales, high turnover and unmotivated employees are a few of Read More
4 Leadership Characteristics That Inspire a Spirit of Customer Service. Written by: Robert Moran Today’s consumer holds high expectations of the products and services they purchase. These ever-changing consumer Read More